Suzhou Tongdeli New Material Technology Co.,Ltd.
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FAQ

  • Q: How long does it take to get a reply after we send you an inquiry?

    We will reply to you within 12 hours after we receive the inquiry during working days.
  • Q: Are you a direct manufacturer or a trading company?

    We have two chemical fiber spinneret factories and one long term cooperation stretching factory, also we have our own international trading department, we produce and sell our own products.
  • Q: What kind of products can you provide?

    We mainly produce different specifications of carpet edging yarns and towel edging yarns, we can also provide the research and development of various types of carpet fabrics and the development of various types of yarns.
  • Q: What are the main applications of your products?

    Our products cover almost the whole carpet field, mainly washable carpet, heat transfer carpet, transfer printed carpet, pet scratch pads, washable kitchen towels, and many other lockstitch industries.
  • Q: Can you do customized products?

    Yes, we mainly do customized products, we make samples according to the lockstitch samples or yarn colors provided by customers.
  • Q: What is your production capacity?

    We have 2 new energy-saving and environmentally friendly automated production lines, including an automatic sorting line and two sets of fully automated equipment.
  • Q: How many employees do you have and how many technicians do you have?

    We have more than 200 employees, including more than 10 professional technicians.
  • Q: How do you guarantee the quality of your products?

    First of all, we have a corresponding inspection after each process, and for the finalized products, we will do full inspections according to customers' requirements and international standards.
  • Q: What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF, or other methods. For batch production, we usually pay 30% in advance and then pay the balance when we see the bill of lading. The payment method is T/T in most cases.
  • Q: How to ship the goods to customers?

    Usually, we ship by sea because we are in Suzhou, we are only 100 kilometers away from Shanghai port, it is very convenient to export by sea. Of course, if the customer's goods are more urgent, we can also air freight, Shanghai International Airport is very close to us.
  • Q: Where are your goods mainly exported to?

    Our products are mainly exported to Turkey, the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, Canada and dozens of other countries.